Custom Order Consultation

Cancellation Policy

Booking & Cancellation Policy (SHOPSTUFFS LLC) This policy outlines the terms for booking a Custom Order Consultation with SHOPSTUFFS LLC. By booking a session, you agree to these terms. 1. Appointment Booking A Custom Order Consultation is a reserved, time-specific service. Each appointment includes dedicated time for review, planning, and preparation. A $50 consultation fee is required at the time of booking to secure your appointment. 2. Rescheduling Policy Clients may reschedule their appointment up to 24 hours before the scheduled start time without penalty. Requests made less than 24 hours before the appointment may be treated as a cancellation under the policy below. 3. Cancellation Policy Because appointment times are reserved specifically for each client, the following cancellation fees apply: * 24 hours to 1 hour before the appointment: A $10 cancellation fee will be charged. * Less than 1 hour before the appointment or no-show: A $25 cancellation fee will be charged. These fees cover time reserved, preparation work completed in advance, and loss of availability for other clients. 4. Service Completion A consultation is considered fully rendered once the scheduled time has been provided, regardless of whether the client chooses to move forward with an order. 5. Payment Terms for Future Orders If a client chooses to move forward with a custom order after consultation, a separate invoice and payment terms will be provided. Production will not begin until required payment terms are met. 6. Right to Refuse Service SHOPSTUFFS LLC reserves the right to refuse future bookings or restrict access to scheduling for repeated cancellations, no-shows, or misuse of the booking system. 7. Agreement By booking this service, you acknowledge and agree to these terms. This policy exists to protect scheduled time, preparation work, and business operations.