Final Sale and Refund Policy
FINAL SALE & REFUND POLICY
Effective Date: July 23, 2026
Shop Name: ShopStuffs LLC
Due to the custom, handcrafted, handmade, personalized, and made-to-order nature of our products, all sales are final.
ShopStuffs LLC does not accept returns, refunds, exchanges, or cancellations once an order has been placed or production has begun, except in cases where ShopStuffs LLC determines that an error occurred on our part.
By placing an order, customers acknowledge and agree that many of our products are created specifically for each customer and cannot be resold or restocked.
Non-Returnable & Non-Refundable Items
This includes, but is not limited to:
Handcrafted wedding stationery and paper goods
Custom invitation designs and personalized products
Made-to-order items
Handmade beauty and self-care products, including soaps, bath products, and fragrance products
Print-on-demand products
Digital downloads and Canva templates
Stickers and other paper goods
Personalized gifts
Sale, promotional, or clearance items
Custom Design Services
Design Consultation & Proposal Fees are non-refundable.
Because custom design services include professional time spent on consultation, research, design development, and proof creation, fees remain non-refundable regardless of whether the customer chooses to move forward with production.
Proof Approval & Customer Errors
Customers are responsible for carefully reviewing and approving all proofs before production begins.
Once a proof has been approved, ShopStuffs LLC is not responsible for customer-approved errors, including but not limited to:
Spelling mistakes
Incorrect names
Incorrect dates
Incorrect addresses
Incorrect wording
Incorrect QR codes
Layout selections
Reprints resulting from customer-approved errors will require a new order and additional payment.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect due to an error on the part of ShopStuffs LLC, please contact us within 48 hours of delivery.
Please include:
Your order information
Clear photographs of the product
Clear photographs of the packaging
Verified issues may be resolved through replacement, store credit, or another appropriate remedy at ShopStuffs LLC’s discretion.
Shipping Issues
ShopStuffs LLC is not responsible for delays, loss, theft, or damage caused by shipping carriers, weather, customs, incorrect shipping information provided by the customer, or circumstances outside of our control.
Contact Information
ShopStuffs LLC
Email: shopstuffs@gmail.com